Deal positively with differences of opinion.

Aim: Differences of opinion occur within every organization or culture. Conflict is regarded as one of the most stressful aspects of organizational life. Conflict that is unresolved usually damages both the individuals involved and the organization.

During this module participants will learn how to prevent conflict when possible, de-escalate it once it happens and deal with it constructively under all circumstances.


  •     Meet with the manager/CEO to discuss objectives
  •     Personal profiling session
  •     Facilitate training day/s
  •     Conduct assessment
  •     Hold follow-up session/s with group or team leaders


Duration: As Required

Apply here for inclusion in a course.

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